Frequently asked questions

Can I buy from you?

Yes! Being an online retail store we sell to individual customers.

Are you a walk in shop?

No. Unfortunately due to the Covid 19 circumstances we have chosen to only do the online store option for now.

Do you deliver and where?

Yes! We deliver nation wide.

For orders above R1200.00 we deliver free of charge to all major centers.

How long will delivery take?

All orders placed and paid before 10:00am will be sent out the same working day. 

Gauteng: 3-5 Working days - R79.90

Provence's Out of Gauteng: 3-6 Working days - R99.90

Postnet to Postnet: 2-4 Working days - R99.90 

Paxi Pep to Pep: 7-9 Working days - R60.00

Paxi Pep to Pep: 3-5 Working days - R100.00

PLEASE NOTE NO ORDERS ARE SHIPPED ON WEEKENDS NOR PUBLIC HOLIDAYS

How Promos and Discounts work?

When Provided with a discount code, this discount is only valid for 3 months from date of receipt.

When automatic discounts are provided at checkout, we maintain the right to remove this discount at any point should we feel fit, automatic discounts are only valid for paid orders. Automatic discounts are valid from the date created 11:30pm to the end date 11:30pm 

Promos are, from the time we add them till we feel fit to remove them, we hold no obligation further then that.

How can I pay?

There are three payment options.

Secure credit card Online payment Via Ozow and Peach Payments

EFT (Electronic Funds Transfer) or you can do a

ATM Cash Deposit into our account.

For EFT payments the proof of payment can be sent to npsnailsandbeauty@gmail.com 

Do you ship internationally?

No. For the present time we only deliver within South Africa.